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padelu's avatar
padelu
Honored Guest
9 years ago

Cannot add test users

Hello,
I am experiencing blocking problems with the test process.
I cannot seem to be able to create test users at all. I also tried adding my own account.
I always receive the following message: "Sorry, we couldn't locate the user that you were looking for."

Conversely, the page accepts IDs that are not emails (such as "aaa"). I can see those fake users in the list, but obviously I have no way of using them.

Please help.

3 Replies

  • Hello Oculus community,

    I Up this topic.

    I always added users by ID, it was working fine, UNTIL NOW.

    To add a new user to a test project, i quote :


    "As of 14 mars 2017, all users
    must be added by email address instead of username."

    Ok, so i start adding 2 users by email adress:
    xxx.fr@gmail.com
    xxx.it@gmail.com

    with
    xxx the name of my test account. the first account is correctly added,
    BUT the second one (with ".it" ) give me the same exact error as the
    previous Post :


    "Sorry, we couldn't locate the user that you
    were looking for."



    Is there any explaination ?

    Thank you

  • Same Issue here. I can't add test users and I'm getting the same message. Any solution?
  • EDIT: this was probably user error, so nevermind. Feel free to delete this comment.