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tozz3r's avatar
tozz3r
Explorer
12 years ago

Interfering software is preventing the Rift from activating

I'm trying to run the Demo Scene in the utility with the Rift Display Mode set to Direct HMD Access. Running Windows 8.1. Rift Firmware 2.12 Rift Runtime 4.3 Error: There is a problem with your...
tozz3r's avatar
tozz3r
Explorer
12 years ago
"cybereality" wrote:
Can you guys try disabling SLI, Surround, and unplugging any extra monitors (one monitor should be OK)?

Especially with SLI, the video ports you use on the GPUs will make a difference.


I did two things that made it work.
1. I moved the rift hdmi to card number 1. This got rid of the dll error message, but my rift would still not turn on, stayed yellow.
2. I unplugged the two other monitors, so I now have rift and one monitor in card number 1.

I did not disable SLI.

Now it works and the rift turns on in direct mode.

Edit:
I went ahead and plugged all monitors back in and now it works with the 3 monitors. The only difference I see is that the Rift is now recognized in the NVidia control panel, which it wasn't before.
RiftSetup.PNG