Forum Discussion
tozz3r
11 years agoExplorer
Interfering software is preventing the Rift from activating
I'm trying to run the Demo Scene in the utility with the Rift Display Mode set to Direct HMD Access. Running Windows 8.1. Rift Firmware 2.12 Rift Runtime 4.3 Error: There is a problem with your...
gordonklarson
11 years agoHonored Guest
I'm having the same issue. For me dlumd11.dll is reported as what's causing the conflict. From what I can tell that dll is used for a USB 3.0 monitor I have connected. If I disconnect the monitor and remove the associated software for it, everything runs fine. This conflict wasn't occurring with earlier versions of the SDK.
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- 11 months ago