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DolloD's avatar
DolloD
Protege
9 years ago

Oculus entitlement on UE4 is broken by recent Oculus app update

Hi there, 
The latest update of the Oculus app that is automatically updated has introduced a problem for me that has broken the entitlement check and the ability to talk to the Oculus platform for our app we are working on. To reproduce this problem create a new blank app in UE4, go to plugins and check off the Oculus Online Subsystem add the following to the level blueprint:


Add a test app to developer.oculus.com and get the App ID 
Then go to DefaultEngine.ini, add the following

[OnlineSubsystem]
DefaultPlatformService=Oculus
   
[OnlineSubsystemOculus]
bEnabled=true
OculusAppId=(The App ID from above)

Then restart UE4 and run the app in VR preview or selected viewport and see the following in the log:

....
LogOnline: Display: Oculus: FOnlineSubsystemOculus::InitWithWindowsPlatform()
LogOnline: Warning: Oculus: Failed Oculus login. Not currently logged into Oculus.  Make sure Oculus is running and you are entitled to the app.
...
LogOnline: Error: Oculus: Failed the entitlement check: OVR6139226
LogBlueprintUserMessages: [Minimal_Default_C_0] Failure
...

This is with UE4.18.0, but I am seeing this too in 4.15.3 with Oculus 1.14, and this problem is grinding everything to a halt for us.

Thanks



14 Replies

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  • Fredrum's avatar
    Fredrum
    Expert Protege
    9 years ago


    @Fredrum

    We are pushing a hot fix for this in 1.20 here sometime today.




    Hi, did this one happen?
    If it did then I presume we would have to build a source version of Unreal as when I just tried I didn't get a valid respons from Oculus servers.

    UPDATE: I just compiled the Oculus source version of 4.18 (couldn't figure out how to get 4.17 :P) and have run several times and it seems to be fixed in that version! Great!
    Now I just have to try and see if I can manage to test 4.17 too as I'm not sure if we can move up or not.

    Cheers, Fred
  • shogunmn's avatar
    shogunmn
    Heroic Explorer
    4 years ago

    Still happening 2/3/2022? Is this why all software is failing entitlement checks on V. 37? 

  • LordCommandr's avatar
    LordCommandr
    Honored Guest
    4 years ago

    It's happening with me, but I'm not sure if I am doing something wrong or if it's something else. This is my first time developing for Oculus. I sent them a question and they replied saying I need to submit a request for Data Use Check, otherwise "If not, you will likely have to apply for that first as you may be receiving a 0 value for your User ID check."

    So I submitted a request for User ID, and am just waiting for a response.