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Koyonaki's avatar
Koyonaki
Honored Guest
8 months ago

Quest link constant disconnects on PCVR start ups

So I've been having a problem with my Quest 2 when it comes to connecting to PCVR via a link cable. By what I've found I'm the only one with this main issue so far. Once my headset is turned on and m...
MetaStoreHelp's avatar
MetaStoreHelp
Community Manager
8 months ago

Hey there,

 

Thanks for taking the time to share your issue!

 

We understand that your Quest Link connection keeps disconnecting upon PCVR startup, which we realize is extremely frustrating.

 

We understand that you have tried a few troubleshooting steps, which is great however, if you could please make sure that you disable any firewall or antivirus software that may interfere with your Link connection, that would be a good start. 

 

If you continue to have issues with this, please send us a private message to allow us to collect some personal information and to dig deeper into your issue. We are determined to get to the bottom of this for you!