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boristreb's avatar
boristreb
Honored Guest
2 years ago

Air Link searching for PCs

Hi,

We are a VR studio with multiple released titles,

Two weeks ago all of our headsets (a mix of Quest 2 and Quest Pro) stopped seeing our computers via Air Link, they spin in "Searching for PCs..." forever.

Cable Link works normally.

Since we have a fairly complicated network setup I contacted our network consultants to see if anything had changed on that side. Nothing had changed, but they still tried to reset our Wi-Fi Access Points, to no avail.

The headsets are on the right subnet, with the right DNS server.

We tried:
* a factory reset of one headset
* moving to and back from PTC
* disabling the windows firewall of the target PC
* connecting the PC to the Wi-Fi AP the headset is connected to

Without success.

Using MQDH we are able to connect to the devices via USB and then transition to ADB over Wi-Fi without any problem.
Inspecting the logs in MQDH shows that a non factory-reset headset still thinks it's paired to a computer, but is unable to DNS resolve to it's host

mdns: DNSServiceProcessResult failed with 0, failed to resolve the network address for boris::TREB-PC-016

We have a Windows Active Directory Domain, so we host our own DNS. It is accessible and can successfully resolve TREB-PC-016.

It would be nice if headsets in Development Mode could Air Link to a specific IP.

This is a big productivity hit for us because everyone is used to Air Link and we don't have enough Link Cables to plug all the headsets.

Do you have any suggestions?

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