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MartinBF's avatar
MartinBF
Honored Guest
2 years ago

Connecting to headset has failed

I cannot connect my Quest 2 headset to Meta Quest Developer Hub, it just says "Connecting to headset has failed. If the issue persists, try restarting MQDH." I have tried restarting it several times...
issue MQDH
MartinBF's avatar
MartinBF
Honored Guest
2 years ago

Thank you for your response.

I have tried different USB cables and USB ports, but it still does not work. The initial USB cable that I tried was bought specifically for use with the VR headset, and I selected a high-quality well-reviewed cable that is capable of high speed data transfer. A friend uses an identical cable to connect his laptop to his Quest 2.

I have since noticed when I open a command prompt, navigate to `C:\Program Files\Meta Quest Developer Hub\resources\bin`, and enter `adb devices` no device is shown.