Forum Discussion
Discrepancy in Conversions vs Reported Sales
Hi everyone,
I recently released my first VR game on the Meta Horizon store in early access. At the time of writing, my developer dashboard funnel page is displaying 51 unique conversions (53 in the marketing attribution page), 15 wishlists, 832 clicks, and a reach of 9,264. The funnel page has shown consistent conversions daily for the past two weeks. I have also received 4 reviews at a 4.3 average rating on the game.
However, my daily financial reports only show 3 total sales across August and my TBYB analytics report 33 trials started but only 1 conversion, along with 2 conversions from the control group. I have also given out 8 free keys.
Has anyone experienced these discrepancies in reported sales? I am concerned that the trials are going poorly but even accounting for trials, keys, and sales in the reports, there are still conversions unaccounted for.
Thank you for any clarifications!
3 Replies
I accumulated over 1000+ conversions that were not ever accounted for on my remittance slips so I never got paid for them. I took it to everybody that I could - Meta just doesn't appear to want to get this problem fixed. Probably so Zuckerberg can eat another gold encrusted french fry?!?
Ya, I've got the exact same problem. I've been trying to get it resolved for 3 weeks now and I just keep getting the run around.
Did you solve it?
