Forum Discussion
TSDeveloper
4 years agoExplorer
Enterprise quest build crashes during app loading
Posting here in case someone is encountering the same issue or can knows a fix.
We've created a build of our app (Unity 2021.2.8f1) and loaded onto a consumer and enterprise Quest 2. Loading the build on the consumer device loads properly, however on the enterprise device the app crashes during loading.
Looking at both logcat logs the only difference between the two I can see are
Consumer device reports VrRuntimeClient: RUNTIME VERSION = 37.0.0.147.112 Jan 22 2022 20:15:02 RELEASE
Enterprise device reports VrRuntimeClient: RUNTIME VERSION = 29.0.0.271.370 Dec 14 2021 20:15:48 RELEASE
And the consumer device calls VrRuntimeServer: CreateTextureSwapChain:
https://gist.github.com/jkredzvr/2df6306a1708d004b980c034da804d4e
where as the enterprise device calls VrRuntimeServer: CreateAndroidSurfaceSwapChain: before throwing a null exception and terminates the app
https://gist.github.com/jkredzvr/120e7bfdf1317c9c7681c576cea56845
Does anyone have any ideas as to why Enterprise RUNTIME VERSION 29.0.0 calls CreateAndroidSurfaceSwapChain, which throws a null exception in the build?
2 Replies
- BradakanHonored Guest
Heya,
Did you ever get a fix for this as we seem to be running into the same issue.
Kind regards,
Rocky- BartTalespinHonored Guest
The Enterprise quest is locked to v29 of the Oculus OS. So you have to downgrade the SDK in unity to v29 as well. (https://developer.oculus.com/downloads/package/unity-integration-archive/29.0/)
Quick Links
- Horizon Developer Support
- Quest User Forums
- Troubleshooting Forum for problems with a game or app
- Quest Support for problems with your device
Other Meta Support
Related Content
- 2 years ago
- 12 months ago
- 7 years ago
- 4 months ago