Forum Discussion
DestinyBetween
2 years agoExplorer
Headset keeps freezing
Hi im destiny,
And i have a issue my quest 2 keeps freezing if it using memory, When it using memory my headset it also get hot not normal warm or something realy hot, On a cold start and while using it it freezes a lot.
What do i mean with freezes like all the apps not even one giving me a frozen screen when i try to rotate my head it is black on the edges and when i turn 180 its upside down and its issn't playable anymore.
Iv'e tried:
restarting
factory reset
cleaning lenses for tracking
its even getting it on cold or hard boot.
Let me say i have tried everything but the issue keeps existing.
My headset is more than 2 years old and i have no idea what to do anymore.
I hope somebody can help me.
Greetz Destiny.
1 Reply
- MetaStoreHelpCommunity Manager
Hello there DestinyBetween,
Here at Meta Quest, we take health and safety seriously. For us to assist best, please click here to contact us and get in touch with an agent.
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