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Michi_li's avatar
Michi_li
Honored Guest
3 years ago

HELP - Can't set up a password (developer account)

Hi!

Since there is seemingly NO way to contact the support team I am trying it over here: I want to set up a password for my occolus developer account. They send me a code to verify my account and set up a password.

First I put the code in and it literally tells me that the password is not safe enough?!?!?!?!?! This is where I need to put in the verification code, not a password, why is it telling me the password is not safe enough?

Then I tried a different password, got the same code again, put it in, and it just says Try again and get a new code. HOW - i keep getting sent the same code over and over again.

 

This is so ridiculous :')

Meta Quest 2

1 Reply

  • AliceinVRworld's avatar
    AliceinVRworld
    Retired Support
    3 years ago

    Howdy! I know this is not the experience you should be having with your developer account and want to provide you with a link to help.  In your post you mentioned you have contacted support however, we wondering if this was Developer Support? 

     

    If you have no you can click here to get in contact with them! I hope this helps and you can get back on track.