MQDH not adding new device

I've been trying to add my Meta Quest 2 to the MQDH app all day. I have my Quest 3 added (stays in the office, where the Quest 2 is mine and stays at home).

I've managed to get t othe end off the "Set up new device" process where it says it was a success, but no new device is ever listed on the Device Manager. The quest 2 also does not show up in the Unity Run Device list.

I'm unsure how to proceed, as I'm given no errors or warnings, it says it all went correctly and successfully added. I've tried restarting the headset, the laptop and the app. 

Should also note, that the final stage where it prompts me to accept the USB-access request, that I don't actually get a USB access request in the headset.  Additionally when I connect via USB for Quest Link, the Desktop view of the laptop is a black screen.