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CurioXR's avatar
CurioXR
Honored Guest
11 months ago

'Multiple devices can’t access this app at the same time.' blocking use of free app

We have a free multiplayer education app that is often used at schools that sometimes setup fleets of devices all using the same meta account.

We don't care if our users access our app with multiple instances of the same meta account, since our app is free and we want it to be easy for anyone to use it.

It's understandable that the "Multiple devices can’t access this app at the same time. This app must be purchased separately to be used by multiple devices at the same time." error is a useful anti-piracy measure, but in our case it is not helpful and actually is a major blocker for hundreds of our users.

Is there anything we can do to disable this check for our app, so that it will launch for anyone regardless of if the same meta account is already accessing it?

3 Replies

  • Hi, did you ever find a solution to this? We are having a similar issue

  • I know one thing that can cause this and it may be your issue. Make sure none of your devices have 'app sharing' enabled in `System Settings > Profiles > Share apps on this device.`

    • wdslatter's avatar
      wdslatter
      Honored Guest

      Thanks for the reply! Off on both devices I've tested with unfortunately