Forum Discussion
No Connection to App
I bought a Meta Quest 2 headset, created a Meta account, successfully logged in, and now I wanted to log in to the iOS Meta Quest app using the six-digit code. When that didn't work, I reinstalled the app and reset the headset to factory settings, but got the same result. After creating another Meta account and trying to connect again, the device claims I am already connected. However, my app doesn't show any connection, and the numeric code is still visible in the headset. I've already reset it at least 4 times now, and I'm at a loss on what to do. I shouldn't have to provide payment information, I shouldn't have to accept cookies! This can't be right. What should I do?
1 Reply
Hey there, metabaar! Thank you for drawing our attention to this. We'd also like to thank you for your time and patience, it appears that one of our colleagues is already assisting you with this matter. Please feel free to reach out to us if you have any further questions or issues, we'd be happy to assist.
