Forum Discussion
Oculus application crashes when calling AvatarComponent->RequestAvatar in Unreal Engine
Hello,
We are experiencing a crash when implementing the Avatar Component into our project and calling RequestAvatar in Unreal Engine.
It seems to be able to retrieve 3 to 4 materials properly and then fails a check, causing a crash. I have attached the callstack as a .txt file to the post.
I have tried calling AvatarComponent->RequestAvatar both with UseCombinedMesh to true and to false.
Please advise with any information you may require to debug or resolve this issue. Right now this is a blocker for us to be able to display the avatar in the project.
Information:
* Binary Unreal Engine 4.25.4
* Oculus Avatar SDK plugin integrated into the binary engine
Thank you for your time,
Stay safe,
Céleste
The last lines in the log before the crash are:
We are experiencing a crash when implementing the Avatar Component into our project and calling RequestAvatar in Unreal Engine.
It seems to be able to retrieve 3 to 4 materials properly and then fails a check, causing a crash. I have attached the callstack as a .txt file to the post.
I have tried calling AvatarComponent->RequestAvatar both with UseCombinedMesh to true and to false.
Please advise with any information you may require to debug or resolve this issue. Right now this is a blocker for us to be able to display the avatar in the project.
Information:
* Binary Unreal Engine 4.25.4
* Oculus Avatar SDK plugin integrated into the binary engine
Thank you for your time,
Stay safe,
Céleste
The last lines in the log before the crash are:
[2020.11.09-11.00.40:152][ 0]LogAvatars: Display: UOvrAvatarGazeTarget::BeginPlay - GUID 13369, Type: AvatarHead
[2020.11.09-11.00.40:152][ 0]LogAvatars: Display: [Avatars] - Loading Material /OculusAvatar/Materials/AvatarsPBR_2/OculusAvatars_PBRV2_Exp_Opaque_Body_Mobile for body part 0
[2020.11.09-11.00.40:153][ 0]LogAvatars: Display: [Avatars] - Loading Material /OculusAvatar/Materials/AvatarsPBR_2/OculusAvatars_PBRV2_Exp_Opaque_Simple_Mobile for body part 1
[2020.11.09-11.00.40:153][ 0]LogAvatars: Display: [Avatars] - Loading Material /OculusAvatar/Materials/AvatarsPBR_2/OculusAvatars_PBRV2_Exp_Opaque_Simple_Mobile for body part 3
[2020.11.09-11.00.40:153][ 0]LogAvatars: Display: [Avatars] - Loading Material /OculusAvatar/Materials/AvatarsPBR_2/OculusAvatars_PBRV2_Exp_Opaque_Simple_Mobile for body part 4
[2020.11.09-11.00.40:158][ 0]LogOutputDevice: Warning:
Script Stack (0 frames):
No Replies