Oculus home errors?

Can get into Oculus home but my custom models (and Oculus home default models as well) won't load all the way (get the red box around them and says GLTF verification failed, check model and try again later). This happened a few months back, lasted about a month, then started working again. Now, it's back. Did everything support asked me to do, and others on FB group having the same issue. Am I out $299?