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boris.palikov's avatar
boris.palikov
Honored Guest
3 years ago

Our org's apps not visible on Quest 2

Hey there,

 

We are trying to set up a headset for one of our clients, but have found that this particular headset refuses to display any of our organization's apps, while our other headsets do so flawlessly.

The account involved has full access to our apps, and is able to see them correctly in the My Apps section of the Oculus For Developers webpage, but somehow has no access to them from the headset itself.

We have tried using different accounts, several restarts and factory resets, making sure all accounts were verified and all soft-/firmware is up-to-date - and still nothing.

 

It has become quite the headache and any help would be greatly appreciated.

 

 

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