Forum Discussion
Privacy policy problem
My Meta Horizon app has been restricted because of some data use policy issue. The thing is that I don't use any data that Meta may collect using my app, and I stated that when I created my privacy page a long time ago.
So I don't know what to do. Meta's correspondence on this has been very vague so I don't even know what they want me to do.
For reference this is my current privacy policy page:
5 Replies
Go back to the developer dashboard and look for tasks to do. I forget where they are (I think the left side).
I did all that before posting here. Didn't provide any useful information.
In case it isn't clear - Meta seems to want me to add something to my privacy policy page but is not clearly stating what it should be. Nothing has changed with my app or my policy page over the last year so I am baffled.
This is the Data Use Checkup message Meta sent me:
As I said, I don't collect data.
There is some kind of general Facebook privacy policy page generator so I tried that but because I don't actually use any of the data they listed as possible items, I got an error when I submitted the form.
No response? How do I get this resolved?
I updated the privacy policy to point out the information Meta collects even though we don't use it. Also suggested deleting the app if people want to ensure that we never have access to this information in the future.
The issue is now marked "resolved" although I still do not understand what triggered it.
