Forum Discussion
Quest 3 passthrough black after developing with Unreal.
Hey, the normal passthrough function in the Quest 3 doesn't function anymore / is black after diving into Unreal development and setting everything up. The toggle in the menu is NOT greyed out. Pas...
Did a factory reset, passthrough in the "no app" mode was working again. Launched my Unreal testapp, that uses the passthrough feature, put the headset on, passthrough works in the unreal app, close the app *BOOM* passthrough is black again. No way to fix it except factory reset. This needs to be fixed ASAP.
That's pretty bad! Thanks for confirming that the bug can be reproduced. Please do file a report for it as I'm not sure if Meta engineers see all of the posts on these forums.
As far as I know there isn't an official public bug tracker, but bugs can be submitted in the headset or mobile app by following these instructions: https://www.meta.com/en-gb/help/quest/articles/fix-a-problem/troubleshoot-apps-and-features/report-a-bug-on-quest/
In the Oculus Desktop app it's done by going to 'Help Center' and selecting 'Provide Feedback'.