Forum Discussion
Quest Pro BUG report: Remove Controllers not Tracking popups / add way to disable
The "Controllers are not tracking" popups are constantly showing on the Quest Pro, even if I am in Desktop mode looking at my windows screen, or hand tracking mode. there is no way to remove them in ...
I'm seeing an issue that may be related. Every time the headset wakes from sleep, the 'controllers not tracking' message immediately comes up and takes way too long to disappear - long after I start seeing the virtual controllers rendered in the scene. Seems there might be some miscommunication between dev teams.
Also it's possible the behavior is being caused in part by use of only one controller. The headset insists you always use both controllers. There's plenty of cases where only one controller is needed. Especially if the other controller is on the charge dock, it makes sense the message shouldn't come up. And the controller on the dock shouldn't be virtually rendered.
Totally! I have found this too. If I am not using hand tracking, which has become my primary option, I often use just one controller corresponding with my dominant hand when it comes to quickly navigating the menus, and the message pops up as well. It seems it would be common to only need one controller.
It seems a user would be smart enough to know that their controller is not working / connected, and the message is more of a distraction than anything. 🤔
