Forum Discussion
Quest Pro BUG report: Remove Controllers not Tracking popups / add way to disable
The "Controllers are not tracking" popups are constantly showing on the Quest Pro, even if I am in Desktop mode looking at my windows screen, or hand tracking mode. there is no way to remove them in ...
I'm experiencing the same thing, but don't remember seeing any prompt to push the volume buttons. Interestingly, I have no problem pushing the buttons at the same time on my Quest Pro, so I'm not sure why you can't. You did at least try to push them at the same time, right?
Hey Sparkett, the pushing volume buttons at same time popup occurs if you are in the Connected to PC / Oculus Link mode (when streaming from Unity direct to Quest when developing or using desktop mode), I did try to push both, At first I though they may have the toggle version of a hardware switch in the new Quest Pro where it rocks back and forth vs where each button is independent / because when both pushed didn't remove the popup. But now on a second glance + comparing to the quest 2, it seems if I take the Quest Pro HMD off, and try to push both hard enough with the tips of my finger nails, I can push them both same time lol (but this is harder to do when wearing the HMD).
The best temporary solution I have found so far to remove the popups for the non Oculus Link / Compiled built in App standalone mode, is if I reset the device, a farther distance from the controllers, then the popups seem to not interfere.
Hopefully they do a fix via Firmware soon! I don't remember this being an issue on the Quest 2, seems only the pro I noticed it.
Going to present our latest prototype on the Quest Pro at an open house event this coming Monday, haha so I will try restarting the headset if I see the popups / want people to not be annoyed by the popups and impress them with the updated Hand Tracking + Pass Through. I will probably bring the controllers / keep them a distance away... just in case some weird bug happens though and I need them to fix.
