Forum Discussion
ftlchris
6 years agoExplorer
Random black screen
Hi
On Quest, after running for a while we regularly get the screen simply turns black, and nothing will bring it back. The game is clearly still running in the background (we can tell due to sound effects and button clicks etc), however nothing renders.
We have some suspicious output logcat, but that's about all to go on at the moment:
On Quest, after running for a while we regularly get the screen simply turns black, and nothing will bring it back. The game is clearly still running in the background (we can tell due to sound effects and button clicks etc), however nothing renders.
We have some suspicious output logcat, but that's about all to go on at the moment:
10-18 08:42:42.963 1037 1463 I ActivityManager: Process com.oculus.vrshell (pid 1809) has died
10-18 08:42:42.964 1037 1463 D ActivityManager: cleanUpApplicationRecord -- 1809
10-18 08:42:42.978 1037 1585 I WindowManager: WIN DEATH: Window{890a751 u0 SurfaceView - com.oculus.vrshell/com.oculus.vrshell.MainActivity}
...
10-18 08:42:43.099 1037 1583 I DisplayManagerService: Display device removed: DisplayDeviceInfo{"com.oculus.android_panel_app.AndroidPanelLayer-#main": uniqueId="virtual:com.oculus.systemux,10060,com.oculus.android_panel_app.AndroidPanelLayer-#main,0",
770 x 241, modeId 2, defaultModeId 2, supportedModes [{id=2, width=770, height=241, fps=60.0}], colorMode 0, supportedColorModes [0], HdrCapabilities null, density 160, 160.0 x 160.0 dpi, appVsyncOff 0, presDeadline 16666666, touch NONE, rotation 0, type VIRTUAL,
state ON, owner com.oculus.systemux (uid 10060), FLAG_PRIVATE, FLAG_NEVER_BLANK, FLAG_OWN_CONTENT_ONLY}
We're on Unity 2018.4, Oculus version 1.29.1. Can upgrade if it's likely to help.
Has anybody seen this / have any suggestions? It's real killer and effectively a 100% repro if you play the app for long enough. Any advice from other devs or the Oculus team greatly appreciated!
Thanks
Chris
1 Reply
- ftlchrisExplorerExtra note: I've verified it's not a memory leak - we're still sitting comfortably within budget as far as I can tell
Quick Links
- Horizon Developer Support
- Quest User Forums
- Troubleshooting Forum for problems with a game or app
- Quest Support for problems with your device
Other Meta Support
Related Content
- 3 months ago
- 7 months ago
- 4 months ago