Rejection of admin verification request

I'm having no luck getting Meta to verify my admin request for my Meta Quest Developer account.

I've uploaded a driver's license and passport as photo ID and made sure I adhered to all the stipulations for the image to be checked but I just get constantly rejected.

I believe automatic detection is used to read information on the documents sent but it's either broken or too strict to pass anything.

I've tried using different browsers as was suggested in a previous post but still no joy.

Where do I go from here? Is there human support that I can contact to get verified?