Forum Discussion
TimKay
2 years agoExplorer
Users can't download our app. Shows up as "Unavailable"
Hey,
We put our game in App Lab but users seem to have trouble downloading it. Here is a screenshot from user in Australia. Is there a way to debug this further?
4 Replies
- gotiobgExplorer
I'm also having this issue. Meta can you help?
- vovquewaHonored Guest
Same problem
- Anonymous
FYI I've pinged our support team about these issues, but to ensure you get timely support please make sure you've filed a ticket with Horizon Developer Support so we can get this looked at for you!
- vovquewaHonored Guest
solved:
Meta blocking you internet provider for some reason or country. Try to use VPN via accepted countries. I try with some provider in Netherlands, not working. Then change provider and problem solved
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