Forum Discussion
Meta Quest Developer Hub White Screen, Doesn't Load
Whenever I open the app, the window hangs on a white screen and never loads the app. I've tried all versions of the Developer Hub app for Mac, they all give me the same bug. I'm using a 2013 Mac Pro and running Monterey v12.6.1
I've uninstalled each time by trashing the app as well as all log folders in the user Application Support Folder. I've also started using the 3rd party utility "AppCleaner" to do a more thorough uninstall. No success.
15 Replies
Arrived here for the same. Using 3.3.1 version of the developer hub, On OSX 10.15.7, also on a 2013 MBP.
Same issue, 2013 MAC Pro running Big Sur. Tried MQDH versions 3.2, 3.3 and 3.4. White screen on load up.
I have this issue with the newest version in 2025!! Windows 11 newest version (fresh install), graphics drivers newest, MQDH latest version.. (on site).
Version: 5.5.0
Hi there,
We are sorry to hear you're experiencing issues with the Developer Hub app on your Mac Pro. It sounds like you've already taken several thorough steps to troubleshoot the issue.
Since you've tried multiple versions of the app and a deep uninstall process, here are a few additional things you might try:
Check Compatibility: While Monterey 12.6.1 is supported, some apps may not function optimally on older hardware like the 2013 Mac Pro. If possible, check if there are any system requirements or compatibility notes specific to your setup.
Try Launching from Terminal: Sometimes, running an app via Terminal can reveal underlying errors. You can try opening Terminal and running:
shell
open -a "Developer Hub"
If the command returns an error message, it might provide clues about what's causing the issue.
Check Console Logs: Open Console on your Mac and look for error messages related to the app. This can help pinpoint what's causing it to freeze.
Test with a New User Account: Create a new macOS user account and install Developer Hub there—this can determine whether the issue is tied to your current user profile.
Disable Background Apps: Some third-party utilities or security software might interfere with app launches. Try booting into Safe Mode (holding Shift during startup) and then launching the app.
If the problem remains unresolved, please contact us directly. We will investigate possible alternative. Click here.
Thank you.
I faced the same issue. I deleted everything related to Developer Hub from the registry, but it didn’t solve the problem. I then compared the versions to see after which update the issue started. Version 5.3.1 was working, but the problem persisted in 5.4.0 and later versions. Since 5.3.1 worked for me, I didn't continue searching for a solution. Maybe it will help you too.
