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Anonymous's avatar
Anonymous
4 years ago
Solved

Need a way to reset *Oculus* password after switch to Facebook authentication

I'm a new developer within FB, and I can't use our own internal tooling because I cannot change my Oculus account password.

 

I connected my Facebook account to my Oculus account. Now I use Facebook credentials to log into my Oculus account. I cannot log into my Oculus account using tools that require the Oculus password, and there is no way to change the Oculus password (the PIN does not act as a substitute). Example:

 

This is a blocking issue. I can't submit builds without this getting resolved.

  • Anonymous's avatar
    Anonymous
    4 years ago

    I was able to get a password reset email from a support person, using the standard support channel: https://tickets.oculusvr.com/hc/en-us/requests/new

     

    Made a request to add the password reset process back to the user settings, even if you have a Facebook account connected, since the Oculus password is required for some developer tools.

1 Reply

  • Anonymous's avatar
    Anonymous

    I was able to get a password reset email from a support person, using the standard support channel: https://tickets.oculusvr.com/hc/en-us/requests/new

     

    Made a request to add the password reset process back to the user settings, even if you have a Facebook account connected, since the Oculus password is required for some developer tools.