Forum Discussion

🚨 This forum is archived and read-only. To submit a forum post, please visit our new Developer Forum. 🚨
jpasek's avatar
jpasek
Explorer
4 years ago

ODH will no longer record video and displays "Loading..." forever

ODH stopped recording video off of my Quest today, and since ODH only displays this:

 

 

I have tried restarting the Quest, my PC, and reinstalled ODH all to no avail.

The screenshot and cast still work as expected.

 

Any help would be greatly appreciated.

 

Thanks

7 Replies

  • jpasek's avatar
    jpasek
    Explorer
    4 years ago

    A factory reset of the Quest seems to have resolved the issue, so I would guess that the problem was Quest-side.

     

    A time-consuming resolution for sure, I hope there is a way to resolve this without factory reset if it happens again.

  • clorama's avatar
    clorama
    Protege
    4 years ago

    Thanks, if you haven't submitted a bug report via ODH, please do so we can check the logs to aid in troubleshooting.  In the meantime, will share this with the team and see if I can get some answers for you. 

  • DeathUman's avatar
    DeathUman
    Explorer
    4 years ago

    Casting is now fixed in 1.9.1 but now im still experiencing the infinite Loading... for Record Video feature.

     

    • clorama's avatar
      clorama
      Protege
      4 years ago

      thanks this is a known issue! Team is working on a fix...

  • ZombieSab's avatar
    ZombieSab
    Honored Guest
    4 years ago

    I'm have the same infiite loading display message after recording a video.  A workaround would be very much appreciated.  I don't want to factory reset my headset.

    • clorama's avatar
      clorama
      Protege
      4 years ago

      There should be a fix in for this in the next release in the next few days!