Forum Discussion

🚨 This forum is archived and read-only. To submit a forum post, please visit our new Developer Forum. 🚨
uDezimiro's avatar
uDezimiro
Protege
2 years ago
Solved

body tracking: hand tracking + controller simultaneously

if I setup body tracking (using just hands, or just controllers) - it's working fine. can't make 1 hand - just hand, and second - controller simultaneously. (if I grab controllet by one of my real ...
  • MetaStoreHelp's avatar
    MetaStoreHelp
    2 years ago

    Hi there uDezimiro,

     

    Thanks for reaching out to Meta Quest Support about this issue. Currently, it may not be possible to enable simultaneous hand tracking with controllers at the same time as having body tracking enabled.

     

    We would recommend reaching out to Meta Developer Support to discuss this issue with our team and look into a solution for this. We would also like to point you towards the Ideas Forum, if you would like to make suggestions for our engineers to consider.

MetaStoreHelp's avatar
MetaStoreHelp
Community Manager
2 years ago

Hi there uDezimiro,

 

Thanks for reaching out to Meta Quest Support about this issue. Currently, it may not be possible to enable simultaneous hand tracking with controllers at the same time as having body tracking enabled.

 

We would recommend reaching out to Meta Developer Support to discuss this issue with our team and look into a solution for this. We would also like to point you towards the Ideas Forum, if you would like to make suggestions for our engineers to consider.

uDezimiro's avatar
uDezimiro
Protege
2 years ago

I don't have access to  Ideas Forum   you proposed.

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    2 years ago

    Hello uDezimiro 

     

    Would you be able to try this link here.

     

    If this link doesn't work for you would you be able to contact us directly so we can assist you with this?

     

    To contact us directly click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.