Forum Discussion
Cloud Save Errors
We've been using Oculus Legacy Cloud saves for the past couple of years on different games with little to no issues.
Recently though we did our first Free to Play weekend. One player during the free weekend had no issues with saves during the event but after purchasing the game at the end of the event they have been unable to save. Looking at their output logs they are receiving the following errors:
Oculus.Platform.CloudStorage.LoadBucketMetadata("Saves");
- This call is returning the following error: request_bucket_metadata_cb failed (1971005)
Oculus.Platform.CloudStorage.Save(SaveGameData.OculusPlatformSaveBucket, SaveGameData.oculusFileName, SaveGameData.oculusData, 0, "");
- This call is returning the following error: notify_write_cb failed (1971005)
We are unable to replicate these errors on our end so were wondering if it could be related to the Free to Play weekend. It may just be an issue specific to the player's system but we're unable to find anything in the Oculus documents on Cloud saves, forums, or online in general related to the above errors.
Recently though we did our first Free to Play weekend. One player during the free weekend had no issues with saves during the event but after purchasing the game at the end of the event they have been unable to save. Looking at their output logs they are receiving the following errors:
Oculus.Platform.CloudStorage.LoadBucketMetadata("Saves");
- This call is returning the following error: request_bucket_metadata_cb failed (1971005)
Oculus.Platform.CloudStorage.Save(SaveGameData.OculusPlatformSaveBucket, SaveGameData.oculusFileName, SaveGameData.oculusData, 0, "");
- This call is returning the following error: notify_write_cb failed (1971005)
We are unable to replicate these errors on our end so were wondering if it could be related to the Free to Play weekend. It may just be an issue specific to the player's system but we're unable to find anything in the Oculus documents on Cloud saves, forums, or online in general related to the above errors.
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- I get this 100% of the time when trying to save.
Oculus.Platform.CloudStorage.Save(SaveGameData.OculusPlatformSaveBucket, SaveGameData.oculusFileName, SaveGameData.oculusData, 0, "");- This call is returning the following error: notify_write_cb failed (1971005)
