Forum Discussion
Did any of the updates in the last 4 months reduce the available RAM for games?
So for the past month, my players have been reporting steadily more and more crashes when loading (addressable) levels, especially on Quest 2. And now I'm getting them too. My levels are large, but e...
Hi @OmnifariousStudios,
We understand that you are experiencing crashing issues on your Quest 2 device after an update. We know how important it is for you to get sorted with this.
We would love to investigate this further and get to the bottom of this to ensure that you get the necessary support for your issue. We wouldn't want you to disclose your device and account information in a public space, so we urge you to reach us directly via DMs so we can look into this closely.
For this, please send us a private message to help you with this query. Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message". Please remember, you must be signed into the community first to send us a private message. Your satisfaction is our priority, and we are committed to getting this right for you.
Speak soon!