Forum Discussion
jakobanarkylabs
2 years agoExplorer
Hand tracking outdoors
Hi guys, We are currently experiencing an issue with hand tracking in our app when using the Quest Pro outdoors. The symptoms: The hand tracking seems to get into some state where it is unusable ...
jakobanarkylabs
2 years agoExplorer
Yes, I am aware that the Quest Pro is not really meant to be used outdoors - it tells me so in the 20 sec obligatory safety animation. And if the hand tracking was failing every time, I would not pursue this any further.
However, it seems quite often to be working fine - also in the exact same sunny conditions. If I am not opening our app (just being in the operating system environment) the issue does not seem to occur - and on some runs of our app, it also works just fine.
The logs that I posted also seem to suggest that there are some services that do not react whenever we are experiencing the issue.
So can you rule out the possibility that there is something that could be done to fix this issue - either in our app code/configuration, the OpenXR backend or at the OS level - or is it more a question of Meta having decided not to support any outdoor usage / usage in brightly lit areas?
Regarding the possible damage to the screen, how exactly does the damage occur? Or is it more a camera/sensor issue? So far, I haven't experienced anything that suggests lasting physical damage, but of course that might happen - I am willing to take that risk.
- AliceinVRworld2 years agoRetired Support
I would not be able to provide you with the reason why it works with certain days. These devices are not meant for outside because of the sun damage it could cause. I personally think since there are moving stuff outside the cameras will loose their tracking when playing games and you will lag on games.
The camera's are still working with early stages on vr as there is more that could come in the future. However, it needs to track your environment to remember your play area and work as a vr device as you're still and in a closed space. To properly capture the vr experience (is just how it works).
Like I mentioned before please don't use this device outside you could make it have sun damage on lens and screen. Having bright light on the device can cause sun damage by making burns on the screen when using it the device with sun directing it.
Like the image below.
- zphill152 years agoHonored Guest
Hi Alice,
Is there any way to sun proof the device so that we can use the device outdoors. That would be ideal for my use case. Like a protective skin or film that we could place over the device that works similar to sunglasses to block it from the damaging parts of the light spectrum.
- AliceinVRworld2 years agoRetired Support
I am not sure about this normally these devices are not for sun/outdoors. Unless there is something not approved by Meta but currently there is not.
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