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Anonymous's avatar
Anonymous
7 years ago

Is there a file size limit that the Go can download?

Our app is going to have some video content associated with it.  I can successfully download all the videos we've uploaded to our server, besides one.  I was wondering if there is a hard limit on file size for downloads?  The 1.4gb video works successfully, but the 1.9 gb video fails with a Win32 I/O exception- which leads me to believe 1.5gb might be a hard cap for app downloads?  I was able to sideload the same video both to the Go, and our local app data on the Go, and that worked fine.  It seems to be a download constraint, but I haven't been able to find any reference to this.  Anyone else have this issue, or know if there is a cap?  Thanks in advance!
@NinjaGaijin
  
Answered
Development
downloads
Solved
Unity

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  • mouse_bear's avatar
    mouse_bear
    Retired Support
    7 years ago
    @JacksonGordon Are you using expansion files for your videos?
  • Anonymous's avatar
    Anonymous
    7 years ago
    I got it to work after updating my drivers... which doesn't really make sense to me but I'll take it!  They aren't expansion files just .mp4.  My co-worker set up the downloads to go in 20MB chunks, however.
  • mouse_bear's avatar
    mouse_bear
    Retired Support
    7 years ago
    Glad to hear you got it to work! Which drivers did you update?
  • Anonymous's avatar
    Anonymous
    7 years ago
    It was via Windows device manager -> portable devices -> headset -> update drivers -> choose from a list -> MTP usb -> then it worked... But does that somehow update the headset?  My confusion was the solution seemed to be completely separate from the device or server.
  • mouse_bear's avatar
    mouse_bear
    Retired Support
    7 years ago
    Thanks for the info - you seem to have updated your MTP USB drivers, which would affect data transfer between PC and your Oculus Go.
  • Anonymous's avatar
    Anonymous
    7 years ago
    Yeah, but the app was downloading the file remotely from a server (I think).  It might have to do with how we have our downloads set up specifically, though.  I'm just happy it's working!  Also, thanks for the quick response/ feedback, very much appreciated!  I'll look into expansion files more, it looks like that is a better solution for large files.