Forum Discussion
ovr-platform-util.exe and redistributables issues
I tried my game and its new email script before sending it to Oculus Store and it worked.
Then I sent it to update my existing app and download it through Oculus Home to test it again, it crashed.
Edit, crash is related to:
smtpServer.Send(mail);
I configure my app with "Internet connection not required" because it's not required to play, only to send an email.
Any idea how to fix it?
Then I sent it to update my existing app and download it through Oculus Home to test it again, it crashed.
Edit, crash is related to:
smtpServer.Send(mail);
I configure my app with "Internet connection not required" because it's not required to play, only to send an email.
Any idea how to fix it?
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- You have to set
Internet access > Require
the script you are using to send email require Internet connection. - Well I badly said it, "Internet connection not required" is only in Oculus Dashboard, not in Unity.
1) I can contact Google website to try if internet connection is OK
2) I can't send an email because it's causing a crash
That would mean Oculus is preventing my app from sending an email but let me contact a website.
As soon as can, I'll try changing that parameter in the dashboard. I found why it crash!
When I send my app, Oculus Store modify 4 files located
in "...\Managed":- Mono.Security.dll
- mscorlib.dll
- System.Core.dll
- System.dll
I think it's related to the parameter "Internet
connection not required" in Oculus Dashboard.But I can't modify that parameter for now because my game is
still "in review": "Your submission is awaiting review so you
can't make changes at this time."- It's not related to the "Internet
connection not required" parameter in Oculus Dashboard.
1) There
is an issue with "ovr-platform-util.exe".It don't
install the needed redistributables.I tried
to install all redistributables with -r "606493776156948, 133610290311340,
1617306711884127, 822786567843179, 1147517301974655, 1604897159783747,
118440348500045, 532320330249657, 1008652072555515, 1683508698536289,
1002692246447245, 1675031999409058, 910524935693407, 1183534128364060,
1113033105419344, 1315322525257173, 1064693870299984"And it simply
doesn't work.2) My
current fix is to use the "upload a new binary" form on https://dashboard.oculus.com/application/***/build
and add the needed redistributables in that form.But I
need to send my entire game for each updates.3) For
info (https://dashboard.oculus.com/tools/cli):606493776156948
= .NET Framework 3.5 but it's not present in the "upload a new binary"
form on https://dashboard.oculus.com/application/***/build1315322525257173
(Visual C++ 2017) and 1064693870299984 (Visual C++ 2017 x86) are invalid
redistributable IDs ("ovr-platform-util.exe" said it). - Unfortunately it's not working:
I updated CLI tool with x64-Windows: https://dashboard.oculus.com/tools/cli/
Uploaded my game on the BETA channel again and the bug is still present.
I need .NET Framework 4.0 to send an email from the game.
I tried to select all redistributables to make a 2nd test and it still doesn't work.
It's possible to see the difference between public STORE channel (added .NET Framework 4.0 on https://dashboard.oculus.com/application/***/build)
and for the BETA channel ("added" .NET Framework 4.0 with CLI tool but
it's not really added due to the bug). Let me know if you need more
info. - Repro steps are:
1) Upload with ovr-platform-util.exe with -r "133610290311340, 532320330249657" parameters
2) When downloading the game on Oculus Store in the BETA channel, I noticed 4 differences between the original (before upload) and the downloaded version in "\Managed" folder.
3) The 4 differences are 4 files: Mono.Security.dll, mscorlib.dll, System.Core.dll and System.dll
There is also a working version on the STORE channel, because it's uploaded with https://dashboard.oculus.com/application/***/build
In the game, if we go in "Level Editor / Load Maps / Edit / Menu button / Save and go back to menu" then a new feature let you send the custom map through a smtp server.
In the BETA channel (uploaded with ovr-platform-util.exe), it's crashing when you try to send the email.
In the STORE channel (uploaded with https://dashboard.oculus.com), it's working. - HI Pierre,
Did you ever solve this issue? We are having a very similar issue where our app works until uploading a build - at that point we can contact google to verify internet connection is not working, but we cannot use other ports.
Thank you,
Ryan - Hi Ryan,It can be fixed by sending your whole game on the upload page: https://dashboard.oculus.com/application/***/buildI just don't use "ovr-platform-util.exe" because it's causing the issue with .NET Framework 4.0 and emails.
