Forum Discussion
Requesting Audio Focus on Quest 2
Hello everyone, my company has a social app on Quest 2. There is an intermittent and unpredictable bug that happens where 100% of the sound from the app cuts out and the user hears nothing. We cannot...
Same here! I actually see this happen when toggling the meta dashboard while playing our game. It's not every time but after several attempts, the audio will cut out or in.
Hey mattsich! Thank you for bringing this to our attention. We understand that you're having issues with your audio cutting in and out and know how that can affect your gaming experience. No worries; we'll be happy to help. Could you please answer the following:
- Is the audio issue happening on just one game or multiple games?
- Have you tried rebooting your headset?
- Have you tried factory resetting your headset?
We look forward to your response!