Unity 2020.3 not recognising Quest 3

We are also having this issue on Unity 2021.3.24 -> 35.

That said it's my understanding that the relevant info is being provided by a plugin running on the headset, and therefore isn't under control of Unity? 

Please correct me if I'm wrong.

If anyone from Meta is reading this, here are some specifics.

When running a Quest 3 build:

 

- Unity.XR.Oculus.Utils.GetSystemHeadsetType() returns Meta_Quest_Pro (aka Placeholder_10)

- Unity.XR.Oculus.Performance.TryGetAvailableDisplayRefreshRates() returns 72, 80, 90 (on a headset that has 120hz enabled)

- OVRPlugin.systemDisplayFrequenciesAvailable returns 72, 72, 80, 80, 90, 90 (on a headset that has 120hz enabled)

We are running:

Unity 2021.3.35

XR Plugin Management 4.4.0

OculusXR Plugin 3.3.0

Meta Unity Plugin 0.59

I am not certain, but I wonder if this related to the fact Quest 3 isn't added to the manifest.

There isn't the option to add it in the OculusXR plugin management screen, and I haven't spent the time to figure out how to add it manually (as well as WHAT to add).

If our app wasn't selling 5% of what it does on the other two storefronts, we'd give it more time.