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[Unity][PlatformSDK][Leaderboards] Missing entries in query response (GetEntries/HTTP GET)
Hi there, Our new Unity game for Oculus Quest implements Oculus leaderboards using the Platform SDK from the Oculus Integration Unity asset, and it's been submitting and getting highscores just f...
For anyone facing the same issue, I had filed a ticket to the Oculus Developer support and they found out that those specific users I mentioned, who are missing from the API responses, actually no longer own the app for some reason. Because they are not entitled to the app anymore, they apparently cannot appear in the leaderboards (even though they still appear in the Oculus Home displays and in the developer dashboard...).
I was advised not to "rely on the info listed in the API", which is a bit upsetting tbh but at least there's an explanation.
For anyone facing the same issue, I had filed a ticket to the Oculus Developer support and they found out that those specific users I mentioned, who are missing from the API responses, actually no longer own the app for some reason. Because they are not entitled to the app anymore, they apparently cannot appear in the leaderboards (even though they still appear in the Oculus Home displays and in the developer dashboard...).
I was advised not to "rely on the info listed in the API", which is a bit upsetting tbh but at least there's an explanation.
I encountered the exact same problem. Whilst i can fix it locally to skip missing entries, i expect the api to handle this and not pass the fix onto me. I suppose not the biggest problem to fix though