I cannot get a simple Oculus project to work in UE4, and have no idea why. Here is what I'm doing:I've downloaded and built from source the Oculus UE4 branch from Oculus' Github. I'm using 4.18.I've created a simple, empty project.I've created an app on my organisation developer page, and copied the app id.I've also added my Oculus ID to the Team list, and I'm logged in with that user on the Oculus app.I've added these lines to the DefaultEngine.ini (where MY_APP_ID is the app id from above)[OnlineSubsystem]DefaultPlatformService=Oculus [OnlineSubsystemOculus]bEnabled=trueRiftAppId=<MY_APP_ID>I've enabled the Online Subsystem Oculus plugin and restarted the engine.In the Level Blueprint, I've added this logic to check for entitlement:When I then hit to simulate in VR Preview, this is (part of) the output I get:LogOnline: Display: Oculus: FOnlineSubsystemOculus::InitWithWindowsPlatform()LogOnline: Warning: Oculus: Could not find 'RiftAppId' key in engine config. Trying 'OculusAppId'. Move your oculus app id to 'RiftAppId' to use in your rift app and make this warning go away.LogOnline: Warning: Oculus: Missing OculusAppId key in OnlineSubsystemOculus of DefaultEngine.iniLogOnline: Warning: Oculus: Oculus API failed to initialize!LogOnline: Warning: Oculus: Oculus platform service not available. Skipping entitlement check.LogBlueprintUserMessages: [TestLevel_C_0] Oculus Entitlement FailedI don't understand what I'm doing wrong here. Can anyone help me?

@localstarlight Thanks for reaching out. After making any changes to the DefaultEngine.ini file and saving, close the UE4 editor completely and then relaunch the project for your ini changes to take effect.I walked through your entire process by creating a UE4 project from scratch (though I am using 4.19.1). I was running into the same issues you were having:I then discovered that closing the editor and then relaunching after making ini changes allowed the entitlement check to pass when I run VR preview.As such, I would double check that the DefaultEngine.ini saved correctly, that the RiftAppId is correct, and that you have relaunched UE4 after making these changes. I have posted a screenshot of my console log to show the expected result:

czurch I have all of this working now so I'm hoping I can help you out too! So I found that you can only get an entitlement check while launched/running on the headset itself - VR Preview does not allow this. You also need to have a folder in your Config/ called Android. In that folder create a AndroidEngine.ini file and put this inside it:[OnlineSubsystem]DefaultPlatformService=Oculus My DefaultEngine.ini has all of these for Oculus too (having read through loads of contradictory stuff online)[OnlineSubsystem]DefaultPlatformService=OculusbHasVoiceEnabled=true[OnlineSubsystemOculus]bEnabled=trueOculusAppId=(appid)RiftAppId=(appid)GearVRAppId=(appid)[Voice]bEnabled=true I am now able to launch to the headset, with splash screens working, get the Oculus name for my account and also launch the main map from the menu without any crashing. Just leaving me with a LOT of work to reduce material calls etc as I hadn't realised quite the extent of hardware limitations of playing without the link! If that doesn't work post back and I'll try and help get you to where I am.. knowing the frustrations!

@NinjaGaijin sent you a personal message, thanks!

To close out/follow up with this loop - if you are experiencing this issue with UE4 and entitlement checks, here are steps you can take to help remedy the problem:1. In DefaultEngine.ini, regarding these lines:[OnlineSubsystemOculus]bEnabled=trueRiftAppId=<MY_APP_ID>Ensure that when you're entering your App ID within your DefaultEngine.ini, you do so without the surrounding brackets as such (with an example of app ID 0000000000):[OnlineSubsystemOculus]bEnabled=trueRiftAppId=00000000002. Make sure you have a build uploaded to a release channel under your app within our developer dashboard. This is required for the entitlement check to succeed.3. If you change the app ID within DefaultEngine.ini while your UE4 editor is open, you will have to save your changes to DefaultEngine.ini and then close the UE4 editor, and then relaunch the UE4 editor for it to recognize the new app ID.4. If you're on an older Oculus branch of UE4 (which we recommend you update to the latest), it may require you use the deprecated OculusAppId vs the newer preferred RiftAppId:[OnlineSubsystemOculus]bEnabled=trueOculusAppId=0000000000The entitlement check does fall back to check for OculusAppId should it not find your RiftAppId, so it could be a backup method.[OnlineSubsystemOculus]bEnabled=trueRiftAppId=0000000000OculusAppId=0000000000(If you're working on a mobile UE4 app, currently you will use GearVRAppId for both Gear VR and Oculus Go. This may change in the future.)

Sorry for bumping, but I find it hard to believe there isn't an easy answer to this!You can't release an Oculus app without it passing the entitlement step, and I can't find an example of someone actually doing it!None of the examples on the Oculus Github seem to have this set up and working.Is there anyone out there who has released an Oculus app built with UE4 that can explain how to get entitlement working?Or perhaps one of the Oculus devs who could give an example?

Cannot get basic project to work in UE4 | Meta Community Forums

18 Replies

Anonymous
8 years ago
Sorry for bumping, but I find it hard to believe there isn't an easy answer to this!
You can't release an Oculus app without it passing the entitlement step, and I can't find an example of someone actually doing it!
None of the examples on the Oculus Github seem to have this set up and working.
Is there anyone out there who has released an Oculus app built with UE4 that can explain how to get entitlement working?
Or perhaps one of the Oculus devs who could give an example?
mouse_bear
Retired Support
8 years ago
@localstarlight

Thanks for reaching out. After making any changes to the DefaultEngine.ini file and saving, close the UE4 editor completely and then relaunch the project for your ini changes to take effect.

I walked through your entire process by creating a UE4 project from scratch (though I am using 4.19.1). I was running into the same issues you were having:

I then discovered that closing the editor and then relaunching after making ini changes allowed the entitlement check to pass when I run VR preview.

As such, I would double check that the DefaultEngine.ini saved correctly, that the RiftAppId is correct, and that you have relaunched UE4 after making these changes. I have posted a screenshot of my console log to show the expected result:
Anonymous
8 years ago
Hey @NinjaGaijin,

Thanks for responding. I had to leave this for a while and work on some other stuff, but I'm having another look right now based on what you said.

Unfortunately, it's still not working after restarting the editor. The information is definitely there in the DefaultEngine.ini but I get these errors:

LogOnline: Display: Oculus: FOnlineSubsystemOculus::InitWithWindowsPlatform()
LogOnline: Warning: Oculus: Failed Oculus login. Not currently logged into Oculus. Make sure Oculus is running and you are entitled to the app.
...
LogOnline: Error: Oculus: Failed the entitlement check: OVR6139226: Missing entitlement for <RiftAppIdHere> (1971031)
LogBlueprintUserMessages: [TestLevel_C_1] Oculus Entitlement Failed

The Oculus app is definitely open, and I am logged in as my admin account - so I should be entitled to the app, right? I can't see where I actually add specific users to a project, and can't find any help files that mention how to do that.

Is this something that only works with actual builds rather than just running in the Unreal Editor?

Still totally lost with this most basic of functions, so could use some help!
mouse_bear
Retired Support
8 years ago
@localstarlight

Welcome back! Let's try another thing - could you ensure that "Unknown Sources" is enabled within Oculus Home? Go to Settings (left navbar) -> General -> Unknown Sources. Make sure it's enabled, then restart your UE4 editor and try testing the entitlement process once more.
Anonymous
8 years ago
@NinjaGaijin

I didn't have Unknown Sources enabled, so I've enabled it but it hasn't made any difference unfortunately. Still getting the same errors as in my last message. Have tried shutting down and restarting everything after making that change, no difference.

I'm now getting a new error any time I open the Oculus app though, same thing these people are getting all of a sudden: https://forums.oculusvr.com/community/discussion/65487/error-message-recordstore18-record-must-have-an-id

I don't know if that's related, because that wasn't happening when I was trying to make this work a few weeks ago, but I just thought I'd mention it.
mouse_bear
Retired Support
8 years ago
@localstarlight

Thanks for giving that a shot. Would it be possible for you to try updating to the latest version of the Oculus distro for UE4.19? There have been many fixes in the latest version, and I'd like to rule out any possible bugs present in 4.18 that were fixed in 4.19. Afterwards, if the issue persists we'll dive even deeper.
Anonymous
8 years ago
@NinjaGaijin

OK, I downloaded and built from source UE4.19 from the Oculus repo, created a new project, added the RiftAppId etc. to the DefaultEngine.ini and restarted the project, built a similar setup in the Level Blueprint to verify entitlement, opened up the Oculus app and ensured that I'm logged in as the admin for my development team, and started a VR preview in editor, and I'm still getting these lines:

LogOnline: Warning: Oculus: Failed Oculus login. Not currently logged into Oculus. Make sure Oculus is running and you are entitled to the app.
LogOnline: Error: Oculus: Failed the entitlement check: OVR6139226: Missing entitlement for <RiftAppId> (1971031)

So it still doesn't recognise that the Oculus app is running and I'm logged in, and so doesn't pass the entitlment check.
mouse_bear
Retired Support
8 years ago
@localstarlight

Thanks for persisting through this issue. Could you message me directly with the name of your organization and app? We can continue off the boards from here on out.
Anonymous
8 years ago
@NinjaGaijin sent you a personal message, thanks!
mouse_bear
Retired Support
8 years ago
To close out/follow up with this loop - if you are experiencing this issue with UE4 and entitlement checks, here are steps you can take to help remedy the problem:

1. In DefaultEngine.ini, regarding these lines:

[OnlineSubsystemOculus]
bEnabled=true
RiftAppId=<MY_APP_ID>

Ensure that when you're entering your App ID within your DefaultEngine.ini, you do so without the surrounding brackets as such (with an example of app ID 0000000000):

[OnlineSubsystemOculus]
bEnabled=true
RiftAppId=0000000000

2. Make sure you have a build uploaded to a release channel under your app within our developer dashboard. This is required for the entitlement check to succeed.

3. If you change the app ID within DefaultEngine.ini while your UE4 editor is open, you will have to save your changes to DefaultEngine.ini and then close the UE4 editor, and then relaunch the UE4 editor for it to recognize the new app ID.

4. If you're on an older Oculus branch of UE4 (which we recommend you update to the latest), it may require you use the deprecated OculusAppId vs the newer preferred RiftAppId:

[OnlineSubsystemOculus]
bEnabled=true
OculusAppId=0000000000

The entitlement check does fall back to check for OculusAppId should it not find your RiftAppId, so it could be a backup method.

[OnlineSubsystemOculus]
bEnabled=true
RiftAppId=0000000000
OculusAppId=0000000000

(If you're working on a mobile UE4 app, currently you will use GearVRAppId for both Gear VR and Oculus Go. This may change in the future.)

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Cannot get basic project to work in UE4

18 Replies

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