Forum Discussion
AnotherAtreyu
12 years agoExpert Protege
Lack of UDK support.
I have noticed unfortunately that UDK support by the Oculus team seems to be largely lacking; It is rather disconcerting. There have still been no updates for the Oculus UDK build and despite repeat...
BenNadler
12 years agoHonored Guest
@HappyHimitsu - yes, that's pretty much it.
My biggest frustration is with the lack of information. For example, on the Scaleform thread, cyber mentioned that they are looking into it and that was all they had to say at the time. That's not really a fair way to position what is going on to your customers. No time frame, no recognition of the issue at hand, no explanation of what exactly they are looking into or how they plan on going about fixing it. It's the most vague statement possible, and it's really frustrating to have paid this much money as an indie dev - where every dollar counts, might I add - to be disregarded in this way. $300 would cover both my UDK and Steam Greenlight fees, and more. I made a big investment in Oculus because I think it would not only help my game be even better, but will help elevate a lot of other gaming experiences. I still believe that, but there is only so much I'm willing to take as a consumer. One could argue this counts as a form of false advertising, considering we were promised a functional dev kit and were delivered nothing of the sort. This should have taken a couple weeks to figure out, not MONTHS. I'm very, very disappointed.
When someone gives me money for something, I go above and beyond what is expected to make sure they feel they have gotten their moneys worth. I don't feel like we're being treated very professionally at the moment.
There hasn't been an update regarding the issues around BIK, Scaleform and SpeedTree in some time. A lot of other UDK functionality remains somewhat broken. We need answers.
My biggest frustration is with the lack of information. For example, on the Scaleform thread, cyber mentioned that they are looking into it and that was all they had to say at the time. That's not really a fair way to position what is going on to your customers. No time frame, no recognition of the issue at hand, no explanation of what exactly they are looking into or how they plan on going about fixing it. It's the most vague statement possible, and it's really frustrating to have paid this much money as an indie dev - where every dollar counts, might I add - to be disregarded in this way. $300 would cover both my UDK and Steam Greenlight fees, and more. I made a big investment in Oculus because I think it would not only help my game be even better, but will help elevate a lot of other gaming experiences. I still believe that, but there is only so much I'm willing to take as a consumer. One could argue this counts as a form of false advertising, considering we were promised a functional dev kit and were delivered nothing of the sort. This should have taken a couple weeks to figure out, not MONTHS. I'm very, very disappointed.
When someone gives me money for something, I go above and beyond what is expected to make sure they feel they have gotten their moneys worth. I don't feel like we're being treated very professionally at the moment.
There hasn't been an update regarding the issues around BIK, Scaleform and SpeedTree in some time. A lot of other UDK functionality remains somewhat broken. We need answers.
Quick Links
- Horizon Developer Support
- Quest User Forums
- Troubleshooting Forum for problems with a game or app
- Quest Support for problems with your device
Other Meta Support
Related Content
- 1 month ago
- 7 months ago
- 7 months ago