Forum Discussion

🚨 This forum is archived and read-only. To submit a forum post, please visit our new Developer Forum. 🚨
RM1181's avatar
RM1181
Protege
1 year ago
Solved

MR Utility Kit 63.0 - Scene Does Not Load From Device

Configuration: Meta Quest 3 UE5.3.2 (Windows x64) Mixed Reality Utility Kit Plugin 63.0 MetaXR Plugin 63.0 I just started using the MR Utility Kit and am having some problems with the sample pro...
  • RM1181's avatar
    1 year ago

    Long story short, it is working now!

    I have used the MQDH before and looked at the device logs, but didn't know you could filter by app name, so hadn't found these logs very helpful in the past.  So thanks for that!

    Using the MQDH device logs and filtering on my app name, I noticed that there was some kind of trust issue with the app, which made me think maybe it was needing to connect to a Meta or Unreal server online.  I develop in an environment where the headset is offline.  So I went down to our lab, connected it to WIFI, and ran the sample project app and my VRTemplate app.  After launching them multiple times, both failed to load the Scene, same as before.  Disappointed, I went back to my desk to continue working offline.  The headset had lost its Boundary, so I had to create a new one.  I launched my test app, and voila, the Scene suddenly loaded.  I reinstalled the app to start over fresh and see if I would need to go back to the lab and get online or recreate the Boundary again, but the Scene loaded fine without having to resort to any tricks.  So not exactly sure which action fixed the problem, but I'm guessing it was launching the app while connected to the internet.  Hopefully my journey here can help some other poor soul out there.  🙂

    I appreciate you helping me think through this.  It was very helpful!