Forum Discussion

jayktaylor's avatar
jayktaylor
Honored Guest
2 years ago

Oculus statializer FMOD 'unable to find plugin 'OculusSpatializerFMOD'

Wondering if anybody has knowledge or up to date links to implementing Oculus statializer with FMOD into UE? If I add the OculusSpatializerFMOD plugin line to fmod audio plugins within UE preferences, when I close the project, I can no longer build the project from VS 'unable to find plugin 'OculusSpatializerFMOD'' - not sure how I can make it find the plugin on build hmm. I have OculusSpatializerFMOD.dll copied in each folder of fmodstudio>binaries>platform (with plugins.txt with one line 'OculusSpatializerFMOD' added in each folder)  which is installed in the project level. I can't seem to find decent instructions online. How can I make it find the plugin?

Thanks

developer
functions
spatializer

12 Replies

  • MetaQuestSupport's avatar
    MetaQuestSupport
    Community Manager
    2 years ago

    Hey there jayktaylor! We see your having some issues with Oculus spatializer FMOD and the plugins for it and we would love to help you out and to hopefully get this resolved for you.

     

    We can provide a link to some instructions on how to set everything up as well as plugins also here 

     

    We look forward to hearing back from you.

     

    • jayktaylor's avatar
      jayktaylor
      Honored Guest
      2 years ago

      I have this bit working, in FMOD studio I can use the oculus spatializer plugin. The part I am having difficulty with is using the statializer plugin in UE. If I don't have the plugin also installed in UE via plugins>preferances> fmod and adding the plugin as a line, the fmod audio won't play when I am using the spatializer, correct?

      It's after adding that plugin line in, I can't build the project, it says oculus spatializer not found.

      Is there another link for that part? I can't figure out how to make it find the spatializer dll.

      • MetaQuestSupport's avatar
        MetaQuestSupport
        Community Manager
        2 years ago

        Thanks for getting back to us, jayktaylor! As this is a developer specific tool and we want to make sure you get the absolute best help, this may require a bit more expertise to look into. We know how important our developers are to improving the VR experience for all users, so we highly recommend contacting our wonderful Developer Support to get the best equipped team on this ASAP! Please keep in mind, you must have a verified developer account in order to submit a request. If you do not sign in with a verified account you will be redirected to the "Not Registered" page. In case you need it, we've included the steps to contact Developer Support here:

         

        1. Go to the Developer Support Center and click on the "Sign In" link in the upper right corner.
        2. Sign into your Developer Account.
        3. Then use the Contact Us form to create a Support request.
        4. Once created you can monitor your support request using this link: https://oculusdevelopers.zendesk.com/hc/en-us/requests 
  • jayktaylor's avatar
    jayktaylor
    Honored Guest
    2 years ago

    I will try that - but that site says it is for admin dev support, not tech support.

    • MetaQuestSupport's avatar
      MetaQuestSupport
      Community Manager
      2 years ago

      We definitely hear you on this, jayktaylor! Tech support for specific developer functions, such as the Oculus Spatializer Plugin (OSP) for FMOD, will be most optimally handled by our Developer Support directly. Our Developer Support helps w/ launching and maintaining apps using those specific tools, so they should have the best insight into what steps to take to get that tool working for you properly. You can also check out the Developer Forums to see if the developer community has any additional insights there! We want to make sure you get the most accurate details for that tool, so please don't hesitate to let us know if you're still having trouble after speaking with them! 

  • jayktaylor's avatar
    jayktaylor
    Honored Guest
    2 years ago

    I think I will give this a miss and not use the Oculus Spatializer. I can't find any help.

    I will use the FMOD spatializer which has no head tracking. Suggest one day documentation is added in how to install the oculus spatializer into unreal engine.

    • MetaQuestSupport's avatar
      MetaQuestSupport
      Community Manager
      2 years ago

      We're grateful for your effort here, jayktaylor! If you'd like to explore different solutions or take a break with that tool for now, that's totally okay! We highly recommend staying here on the Developer Forums for some more hands-on experience from the development community. It's completely up to your discretion if you would like to continue using the Oculus Spatializer Plugin, and we recognize where you're coming from. Your feedback and dedication here are truly appreciated.

      • jayktaylor's avatar
        jayktaylor
        Honored Guest
        2 years ago

        Is there a way I can log a support ticket?

        You gave me a link to the 'developer forum' to seek advice, is that not this? When I click the link it takes me back to this. If I follow the https://developer.oculus.com/support/ link you gave, it says if I am seeking tech support, to goto the dev forum, which takes me back to here.

         

        Where is the best place for me to ask for support from Meta? Our game is already registered with meta.

  • jayktaylor's avatar
    jayktaylor
    Honored Guest
    2 years ago

    I had the the plugin line in the incorrect setting. Removed 'oculusspatializerfmod' line from plugins>audio>fmod studio integration>plugins.  Added same line into project settings>plugins>Fmod Studio

    • BlueberrieSmoothie's avatar
      BlueberrieSmoothie
      Retired Support
      2 years ago

      It sounds like you got it figured out if I'm understanding correctly! If everything is working right now, definitely mark that reply as the solution for this thread. That way, if anyone else comes across this in the future, they'll know what you did to fix it. Thanks for posting the update!