ue4 4.20.1 broken controls {Resolved}

@"wirelitesoft.dev"

Is it safe to assume you reported this issue to both Epic and Oculus using appropriate bug reporting means ? (Epic has a special bug report form, Oculus has "reporting a bug" subject when using contact form in your dev dashboard)

motorsep said:

@"wirelitesoft.dev"

Is it safe to assume you reported this issue to both Epic and Oculus using appropriate bug reporting means ? (Epic has a special bug report form, Oculus has "reporting a bug" subject when using contact form in your dev dashboard)

yes i have and they ignored my bug report 2 days now.... epic don't seem to give support anymore.
they seem lazy after alaxander left but i have no clue how to report it here.

wirelitesoft.dev said:

motorsep said:

@"wirelitesoft.dev"

Is it safe to assume you reported this issue to both Epic and Oculus using appropriate bug reporting means ? (Epic has a special bug report form, Oculus has "reporting a bug" subject when using contact form in your dev dashboard)

yes i have and they ignored my bug report 2 days now.... epic don't seem to give support anymore.
they seem lazy after alaxander left but i have no clue how to report it here.

This is for Epic: https://epicsupport.force.com/unrealengine/s/

For Oculus you need to be registered as dev and logged into your account. If you have that, then on the left side of the forums you'll seem menu Contact right under Forums menu. You'd report bugs from there.

motorsep said:

wirelitesoft.dev said:

motorsep said:

@"wirelitesoft.dev"

Is it safe to assume you reported this issue to both Epic and Oculus using appropriate bug reporting means ? (Epic has a special bug report form, Oculus has "reporting a bug" subject when using contact form in your dev dashboard)

yes i have and they ignored my bug report 2 days now.... epic don't seem to give support anymore.
they seem lazy after alaxander left but i have no clue how to report it here.

This is for Epic: https://epicsupport.force.com/unrealengine/s/

For Oculus you need to be registered as dev and logged into your account. If you have that, then on the left side of the forums you'll seem menu Contact right under Forums menu. You'd report bugs from there.

didn't see that link. and yes i'm a developer. this is why i'm stuck. the last thing i needed to fix was my menu for my game to be released but now epic has broken the one button i needed to use to finish my release.

wirelitesoft.dev said:

motorsep said:

wirelitesoft.dev said:

motorsep said:

@"wirelitesoft.dev"

Is it safe to assume you reported this issue to both Epic and Oculus using appropriate bug reporting means ? (Epic has a special bug report form, Oculus has "reporting a bug" subject when using contact form in your dev dashboard)

yes i have and they ignored my bug report 2 days now.... epic don't seem to give support anymore.
they seem lazy after alaxander left but i have no clue how to report it here.

This is for Epic: https://epicsupport.force.com/unrealengine/s/

For Oculus you need to be registered as dev and logged into your account. If you have that, then on the left side of the forums you'll seem menu Contact right under Forums menu. You'd report bugs from there.

didn't see that link. and yes i'm a developer. this is why i'm stuck. the last thing i needed to fix was my menu for my game to be released but now epic has broken the one button i needed to use to finish my release.

You can probably ask "imperativity" about this and he would send you in the right direction (use @ before nicknames to notify specific person about your post) 

motorsep said:

wirelitesoft.dev said:

motorsep said:

wirelitesoft.dev said:

motorsep said:

@"wirelitesoft.dev"

Is it safe to assume you reported this issue to both Epic and Oculus using appropriate bug reporting means ? (Epic has a special bug report form, Oculus has "reporting a bug" subject when using contact form in your dev dashboard)

yes i have and they ignored my bug report 2 days now.... epic don't seem to give support anymore.
they seem lazy after alaxander left but i have no clue how to report it here.

This is for Epic: https://epicsupport.force.com/unrealengine/s/

For Oculus you need to be registered as dev and logged into your account. If you have that, then on the left side of the forums you'll seem menu Contact right under Forums menu. You'd report bugs from there.

didn't see that link. and yes i'm a developer. this is why i'm stuck. the last thing i needed to fix was my menu for my game to be released but now epic has broken the one button i needed to use to finish my release.

You can probably ask "imperativity" about this and he would send you in the right direction (use @ before nicknames to notify specific person about your post) 

i made a bug report now. I hope it gets fixed asap because my game is ready and i had fixed the one last thing that was stopping its release. then the day i get the menu fixed and has a main menu button and an exit game button ue4 spits out an update that breaks the one thing that was holding back its release. UE4 support seems to be declining rapidly so i doubt ill get any support from them.

@imperativity
Is there any fix for this in the works? It saddens me that the one thing that is holding back my app release was fixed then ue4 breaks it in an update. 

It seems they changed the name of the node. they switched gamepad special left with gamepad special right. and it don't make any sense to me that if it is on the left hand it should be called gamepad special left but their name is incorrect.

aussieburgerVR said:

What should Gamepad Special Left map to actually?

I see no mention of it here in the Oculus mapping doc:

https://developer.oculus.com/documentation/unreal/latest/concepts/unreal-controller-input-mapping-reference/

Perhaps on that link you see the button mapping has changed to something else?

yes it was changed. now instead of gamepad special left it is now gamepad special right.... for some reason they switched the 2 mappings :( typical they didn't tell us they changed it.

imperativity said:

@"wirelitesoft.dev"

Are you saying this issue is resolved (your application is unblocked and functions correctly?) or do you need assistance here still?

I can ping our integrations team and see what happened here in regards to button mapping. Let me know!

no the bug is not fixed but unreal has said they too have found the bug and it is unintentional that the 2 mappings are backwards. they are looking into fixing it.