Forum Discussion

🚨 This forum is archived and read-only. To submit a forum post, please visit our new Developer Forum. 🚨
makilra2's avatar
makilra2
Honored Guest
5 months ago

Why can I see individual pixels (RGB) in my vr and other screens?

I'd thought id ask in here as its the worst in vr I have an oculus quest 2 / meta quest 2 and Its not any settings on vr or pc vr its like vr is almost in 480p. I got others to check my vr for me and they say its fine. am I going blind? whats going on? it makes vr games unplayable

1 Reply

Replies have been turned off for this discussion
  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    5 months ago

    Hi makilra2,

     

    Thank you for reaching out about the display problems that your having.

     

    We at Meta Store Supported wanted to offer some help, and hopefully find a solution for you.

     

    If you are finding that the resolution is lower then expected, it could be due to the power saving option in the headset.

    As this will lower the resolution of games / apps to conserve battery power.

     

    You can check this in the Settings > System > Power > Battery Saver mode. Toggle this to off.

     

    We would also suggest trying the following general troubleshooting if you haven't already;

     

    • Changed the lighting in your room, it needs to be light
    • Make certain that you are using the correct IPD setting for you- IPD Settings
    • Check the lenses for any smudges or marks
    • Ensure that all the firmware updates are up to date
    • Reboot the headset

    You can also contact us directly for further troubleshooting either via Private Message or sending us an email to our Meta Support Center.

     

    We hope that this helps you.

     

    Thanks!