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DeathofCaine's avatar
DeathofCaine
Explorer
29 days ago

Remote Link Resolution Issue

Was running the new menu update for several days and everything was working great.

This morning, the remote desktop link no longer has ratio and density options, and my screen is stuck in an incorrect resolution.

The drop down menu at the top that allows for more screens or ratio changes does not appear as well.

 

2 Replies

  • Factory reset of the headset temporarily fixed this issue - but only for a few days.

    The problem has returned today, but it happened mid-use instead of on startup. I was using the headset, and put it down momentarily. Returning to it, my screen reverted to this broken version, and once again the drop down menu is non-existent and I can not change the layout or add additional screens.

    I can factory reset again, but this is not a sustainable remedy. Please help.

  • Update: Selecting "clear stream settings" from the paired PC icon before opening link fixed the issue.

    Stream settings seem to be getting corrupted by something since this new update.