Forum Discussion
5 Replies
- steve_40Expert Trustee
Check your Windows sound settings and also the settings in the Meta Quest Link app, under Devices. Also check the sound settings in the Link dashboard after connecting your headset to your PC.
The latest Meta Quest Link PC app software update (v83) requires a separate driver update. Make sure you updated the drivers (from the pop-up message on the Home tab in the Meta Quest Link PC app) and rebooted the PC and also updated your headset to v83 UI (assuming the update has been rolled out to you already).
- steve_40Expert Trustee
Well, yui.286594 you must have jinxed me, because now I'm having exactly the same problem 😬.
Link was working perfectly yesterday after the v83 update. I played Elite Dangerous via AirLink all day with no problem. Then I put my PC and headset to sleep. Today, when I start the Link dashboard, I hear the "swoosh" sound, but there is no background sound, and no menu sounds. I can't hear any PCVR games in my headset. If I switch to my PC headphones, I can hear the PCVR games. So, it seems that the Oculus Virtual Audio Device or the Audio Processing Object is misbehaving, even though Windows Device Manager shows that "the device is working properly".
I tried powering off my PC and headset and restarting. I also tried reinstalling the updated Oculus drivers in "C:\Program Files\Oculus\Support\oculus-drivers" and restarting the PC, but AirLink still has no sound 😢😢😢.
I guess the temporary solution is to wear a pair of headphones connected to the PC and wait and see if Meta fix this in the next Meta Quest Link update.
- mezanuExplorer
Same problem here, after v83 update, no sound in headset.
- steve_40Expert Trustee
Several solutions:
- Use the Windows program repair feature to Modify->Repair the app named "Oculus". After the Link app is repaired, it will probably update itself to v83 again, then the sound should work.
- If the above doesn't fix it, uninstall the Meta Quest Link app (called "Oculus" in the Windows app library) then download the Meta Horizon Link app again from the official Meta web site and install it. The audio should now work.
- If the above two solutions don't work, opt in to the Public Test Channel in the Beta tab under Settings in the Meta Quest Link app on your PC. The app will then update itself and the audio should work.
- mezanuExplorer
I switched to the beta channel and updated, but the problem persists. Thanks again for your help.
Today, November 4th, when I turned on my computer, the Meta app asked me to restart due to an update. the quest3 also updated, and now they're working correctly again. (I'm still on the beta channel)