Forum Discussion

Eimajm's avatar
Eimajm
Explorer
1 month ago
Solved

Link not connecting, hanging on loading screen

As the title, i can connect to my pc via the MS app, and remote desktop, but not via the PC Link. Have tried and exhaused all troubleshooting I can find to no avail, unable to use any PCVR for last two days.

Broken
bug
link
Meta Link
  • steve_40's avatar
    steve_40
    1 month ago

    I found that after the last Link update, some of the internal Link settings have been changed. Have you tried using the OculusDebugTool to check your Link settings? I had disabled Asynchronous Spacewarp and Sliced Encoding, but the update re-enabled or changed these settings and caused severe problems for some of my PCVR games until I set the settings back to what I had previously.

7 Replies

  • kreekel1's avatar
    kreekel1
    Explorer
    1 month ago

    I have the same problems winth the link software  after update to V83  and Metahorizon link 
    as soon as you choose link the software crashes in to a black screen 
    and you have to restart the set 
    i am using cable for simracing 
    i can race wirelessly if i bijpass the whole meta using Virtual desktop

    • steve_40's avatar
      steve_40
      Consultant
      1 month ago

      I found that after the last Link update, some of the internal Link settings have been changed. Have you tried using the OculusDebugTool to check your Link settings? I had disabled Asynchronous Spacewarp and Sliced Encoding, but the update re-enabled or changed these settings and caused severe problems for some of my PCVR games until I set the settings back to what I had previously.

      • Eimajm's avatar
        Eimajm
        Explorer
        1 month ago

        Went and tried this, reset all the setting back to default, which resolved the issue. this included ASW, default encoding, and reduced the bitrate to 200. Thanks for the tip.

  • Eimajm's avatar
    Eimajm
    Explorer
    1 month ago

    4 days now and nothing, where is the support Meta? As my unit is still in warrany I guess i have no choice other than to file a warrany cliam for a defective unit.....

    • Maccyb123's avatar
      Maccyb123
      Expert Trustee
      1 month ago

      It's not defective, it's probably related to your set up on the pc.  Maybe you could return that? Lol. I'm just kidding. Seriously though, the issue is the connection between the headset and your computer. Some setting is likely wrong and as steve_40 says, contact Meta support. There are also a lot of comments on this and some with solutions. So look around, you might find a fix for your problem. Good luck! 🤞🤞