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Diablo710's avatar
Diablo710
Honored Guest
13 days ago

V81 unable to install

quest 3 is having an issue installing update 81, tried sideloading does nothing even after factory reset, just keep trying to install then goes to a black screen after its "done", power off attempts to update once again

4 Replies

  • v81? The device is now on official V83. Do you mean that one? Either way, you should contact support directly. Something isn't right. 

  • no even through the website to do it manually only allows me to download 81 even though 83 is released

    • Choleni's avatar
      Choleni
      MVP

      Hi Diablo710​ 🙂

      Yes, v83 is releleased, but this doesn't mean it is available to your account/headset immediately.

      The rollout is gradually and it takes a few weeks until each user receive the update.

      This time, I got the update early, but normally I receive updates 4 weeks after the roll out started.

      Maybe try this:

      If you still can't get the Quest properly updated, reach out to support via email, chat or WhatsApp here:

      Get Support

      Good luck🤞

    • Maccyb123's avatar
      Maccyb123
      Trustee

      That is crazy. Meta updates are a mess sometimes. Choleni has offered something worth trying. Im sure you'll get it fixed eventually. Sooner the better. 🤞🤞🤞🤞