Forum Discussion

fireflamesniper's avatar
1 month ago

Latest version of Quest Link PC app isn't installing

I keep trying to install the Quest Link software from this website. But every time, it is telling me to restart my computer and try again. I do that and the same message comes up. I've tried installing with the firewall off too to no avail. I've heard others having the same issue. 

6 Replies

  • Hi fireflamesniper​ 🙂

    fireflamesniper wrote:

    I've heard others having the same issue.

    Yes, v83 causes a lot of problems

    Unable to Install Meta Horizon Application on Windows 11 PC | Meta Community Forums - 1356744

    NEW INSTALLING PATH CREATING PROBLEMS... | Meta Community Forums - 1356945

    I think, you have to wait for Meta coming out with fixed version.

    One user in the first thread said that he was able to install the now..... so, maybe try again.

    With a new setup from the web page.... don't use the one that you already downloaded.

  • I think I know a fix for this one. 
    Go thee here:
    C:\Program Files\Oculus\Support\oculus-client

    (or wherever it installed)

    And then look for Client.exe or OculusClient.exe. 

    Find it. Copy it. Paste it. (it will ask you to authenticate to paste here, I think)

    And then rename it either Client.exe or OculusClient.exe, whichever one you don't have. 

    Because part of the install process is looking for the other spelling of the app name.

    And let me know if that works!! It worked here. 

    -Chilton

    • studlygoorite's avatar
      studlygoorite
      Expert Protege

      With my setup anyway, when I tried to update the drivers and they failed I attempted a new install after a repair didn't work. Doing so crashes at the end but there is no "support" folder here to try what you are sayin, it was erased so no Client or OculusClient.exe to be found, but thanks.

    • fireflamesniper's avatar
      fireflamesniper
      Explorer

      The only problem with this is in an attempt to fix the installation, i removed all the old Oculus client files and folders except for installed games

  • Hey try this workaround: 
    https://communityforums.atmeta.com/discussions/link-v83-troubleshooting/meta-quest-link-installation-issue-%E2%80%93-workaround-steps/1358748