Meta horizon link v83 drop connection
Hi,
After updating MetaHorizon Link v83, the cable connection keeps dropping. Nothing I've tried has fixed it. This happens everywhere, not just in games.
Forum Discussion
7 Replies
Nice to see other people that has the same problem, I've already passed that one ...
My steps :
1- Uninstall any Meta Horizon Link app
2- Go to the Program_Files folder ... Delete "Meta_Horizon" folder (If there is one) and "Program_Files/Oculus" folder
3- Go to "C:\Program_Data" folder (it's hidden by default) and delete "Oculus" folder
4- By DM I'll send you the link to download or search on Internet for the "oculus-meta-quest-1-0.exe" file. That was one of the first installers for Oculus Link. It's an small file (around 4mb) that create the correct folders for the installation by default (program_files/oculus) and not "program_files/meta_horizon". Also this will download the same 975mb from Meta for the Meta Horizon Link App, but will be installed correctly on the original Oculus folder.
5- At the end of this installation, will show a File Explorer ERROR, you just close that message and do nothing else,
6- After that execute the "Setup.exe" from the official Meta Horizon Link App DOWNLOAD.
SELECT "REPAIR" ... There you will see again the downloading and installation process and will be also be done over the original Oculus folder
7- After that repair finished, NEXT .. and you are done.
After all this steps (followed very strictly, no changes). Everything will work as always, except for that bitrate problem bug, that you can't use above around 450 mbits on DebugTool, because it use the half of the fps, so everything looks stuttering. Using 400mbit or less it's all ok. I HOPE that META will fix this problem soon
Cya!Thank you so much for your detailed help. I followed everything you said to the letter. Unfortunately, it didn't work. I even tried deleting the files in Windows User AppData, but the result is the same. Changing the resolution, lowering the bitrate, nothing works. By the way, I use my VR headset for iRacing and Dirt Rally. I absolutely cannot participate in iRacing right now because the online races last 20-30 minutes. Unfortunately, I'm deprived of it. I'm still in contact with the Meta team. They are aware of the problem and have given me many settings, including Windows settings, but it hasn't worked. Yesterday, I tried an application called ALVR with a wired connection. There's no problem with that, but because it uses OpenVR, it doesn't give me the performance I want in iRacing. That's the current situation. Thank you again for your help.
Did you found and installed the oculus-meta-quest-1-0.exe ?
Hi geom47 :
I'm sorry to hear that you have been experiencing frequent cable connection drops. If you can also provide the following information below that would be most helpful.
Your detailed input will greatly assist us in reproducing and addressing the problems. Please use the following format when sharing your feedback (copy paste and fill out if possible):
Issue Reporting Template
Description:
Provide a detailed description of the issue you're experiencing.Steps To Reproduce:
Be as specific as possible. The more detailed your steps, the easier it is for us to replicate the issue.- [Example Step] Select the Link button in the Settings.
- [Additional Steps]
Observed Results:
Describe what you saw or what went wrong.Expected Results:
Explain what you expected to happen instead.Test Environment:
Include relevant information such as:- GPU used
- PC specifications
- Connection type (Wi-Fi or Ethernet)
- Headset in use
- Headset version (can be found using this link)
- PC Link App version (found in desktop app, under Settings > General > Bottom of page)
Additionally, please provide any relevant pictures and logs using our Horizon app, and log-gatherer tool under the diagnostics folders.
For more information on checking your software version, visit this link, and for collecting logs from your PC, refer to this guide.
Thank you for taking the time to help us improve Link. Your feedback is invaluable, and we look forward to hearing from you!
I've been emailing MetaSupport about everything you've written, but I haven't received any results yet.
pc link v83
headset v83
5800x3d, rtx4070super, 32gb ddr3600, b550
THE REAL PROBLEM IS THIS: PC VR USERS ARE RECEIVING ABSOLUTELY NO UPDATES. I've been using your devices since Quest 2 (currently Quest 3). The PC link menu hasn't seen a single change. For example, things like infinity room dark mode or hand tracking in infinity room. Not only have there been no feature or performance updates, but we're constantly dealing with stuttering and performance drops. Those used to be fixed through user effort and updates, but this time it's a huge problem because the connection keeps dropping. PLEASE FOCUS ON THE PC VR SECTION.
I've got the same issues. From what I can gather, the same problem has consistently affected some users since v76 (or even earlier). This makes developing using a Meta Quest practically impossible. The whole PCVR segment has always been a little buggy, but with enough patience, developing and playing games was still possible. However, these kinds of problems - especially when persisting for such a long period of time - are simply unacceptable.
If you find a temporary fix, I would genuinely appretiate it if you could let me and others know.
Other than that, I would discourage anyone from buying a Meta Quest if they intend to use PCVR in any way, shape, or form.
