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Anonymous's avatar
Anonymous
6 months ago

Can't start a conversation? Please DM me!

I've received a report from someone who have noted that the "Start a Conversation" button is not displaying in the forum index. Obviously if that is happening to you, then you wouldn't be able to start a thread about it to tell me, so if you're having an issue, please send me a direct message so I can figure out how widespread this issue is.

Thank you!

23 Replies

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  • I now can not reply or see private messages. The page is mostly BLANK.  This is what I see AFTER pressing the envelope icon near the upper right that says I have a message.

    All history is missing. And the new message does not show up. Tried on multiple browsers on Windows and linux. 

     

  • Additionally, as of today, this is what my notifications page looks like:

     https://communityforums.atmeta.com/notifications

     

    • RiverExplorer's avatar
      RiverExplorer
      Member

      Sometimes when I post here, I get:

      Your post contains invalid HTML. Remove the following invalid tags before publishing: span (data-link-actor-id)

  • For some reason, when I try to include the javascript errors, your page here gives me the above message. 

    So here is a screen shot:

     

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager

      Hello there RiverExplorer, we understand that you are having an issue with sending a private message. For us to understand more specifically issue that you are having, please could you give it a try to send us a private message by selecting our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

       

      If you still cannot send us a private message, please let us know, and we will look for different solutions to your issue. 

       

      Thank you for your understanding! 

      • RiverExplorer's avatar
        RiverExplorer
        Member

        Had you actually read these messages, you would know that I said I can send them, but not receive them. So exactly what good would be sending you a message when I can't read the reply?

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager

      Hello there RiverExplorer, thank you for your reply and clarification. We then suggest that you reach out to our Meta Support team through email on this link here

       

      We look forward to your reply and thank you so much for your patience! 

      • RiverExplorer's avatar
        RiverExplorer
        Member

        Did you not notice I was in the middle of getting help here? From Meta.