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Update gone wrong

Not applicable

So I’ve been trying to connect my account for hours cause of the switch from oculus app a year ago. I haven’t played my quest in over a year and then there is this massive switch to the meta format. I have been trying to pair it but it won’t use my original email so I did a different one but it continues to glitch. I read to factory reset my oculus so that it would pair well that worked but now I lost all of the games I have purchased even though they were backed onto the cloud of my old account. For some reason the old one is glitched but has all my games and idk what to do.